Our Release of Information staff will be happy to assist you with requests for your medical records. We also assist providers with completing forms for patients.

We can assist you with the following —

• access to your medical records
• obtaining copies of your medical records
• requests to amend your medical records
• completion of forms for benefits, insurance, and other reasons

The Release of Information Staff are knowledgeable about to release of medical records.

The Release of Information Office is located in the basement of the Medical Center in Room GA119.

How to Request Information

To request a medical record, please fill out one of the forms listed in the column to the right, complete the requested information, sign the form, and mail it to the following address —

VA Medical Center
510 Butler Ave.
Martinsburg, WV 25405
Attn: Release of Information (GA119)

Since forms must contain an original signature, e-mailed forms cannot be accepted.

Requests for records will take approximately 10-14 days to process.

Fees

There is no cost to send copies directly to another health care provider. For personal use, one copy of the medical record is provided free of charge and fees are charged for additional copies.