Martinsburg VA Medical Center
Visiting hours are based on the needs of the patient, and visitors are encouraged to discuss any special visiting needs with the unit's head nurse. Whenever possible and medically appropriate, the nurse will coordinate special visiting arrangements to meet patient and family needs.
Unit 4A: 24/7
Unit 4C: Two members of the immediate family (or significant others) may visit at any time.
Unit 6A: Monday - Friday from 6-8 p.m.; Saturday - Sunday from 1-4 p.m. and 6-8 p.m.
Domiciliary Residential Rehabilitation Treament Programs: 11 a.m. - 8 p.m. daily
Community Living Center: 24/7
Palliative Care: 24/7
If you are unable to visit a patient personally, you may call the patient or send a card or gift.
Number of Visitors
A patient may receive no more than two visitors at a time.
Food and Beverages
Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.
Children Under 13 Years of Age
Children under 13 must be accompanied when visiting inpatients.
Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses.
For the health and well-being of a patient, the attending physician may limit, restrict, or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.
Domiciliary Residential Rehabilitation Treatment Program
Domiciliary programs may alter program visiting hours to accommodate treatment. Friends and relatives should call a day before their visit to ensure that the patient will be available when they arrive. Visitors must sign the guest book at the reception desk at the entrance to Building 502 Domiciliary. Domiciliary patients are not permitted to visit other patient areas (Domiciliary or Unit) without the permission of program personnel. All visiting must occur within designated areas such as the canteen, quiet rooms, Pod lounges and kitchenettes.
Requests by Veterans for overnight visitors will be accommodated if possible, with respect to the comfort and privacy of other Veterans. In situations where more than one Veteran shares a room, respect and support for the wishes and privacy of all Veterans sharing a room will be honored. Staying overnight in rooms with more than one Veteran may not always be possible.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.