Martinsburg VA Medical Center
Request Your Medical Records
Our Release of Information staff are knowledgeable about the release of medical records process and are happy to assist you with your requests. We also assist providers with completing forms for patients.
We can assist you with the following:
- access to your medical records
- obtaining copies of your medical records
- requests to amend your medical records
- completion of forms for benefits, insurance, and other reasons
The Release of Information Office is located in room 1A-161.
How to Request Information
To request a medical record, please fill out one of the forms listed in the column to the right, complete the requested information, sign the form, and mail it to the following address —
VA Medical Center
510 Butler Ave.
Martinsburg, WV 25405
Attn: Release of Information (Room 1A-165A)
Since forms must contain an original signature, emailed forms cannot be accepted.
VA health care facilities should process all requests for review or copies of individually identifiable information within 20 working days (excludes weekends and Federal holidays) of receipt whenever possible.
Requests can also be faxed to 304-262-4896.
There is no cost to send copies directly to another health care provider. For personal use, one copy of the medical record is provided free of charge and fees are charged for additional copies.